Terms of use

Last updated: July 2026

1. Nature of the service

Slate is a cloud system for issuing invoices, receipts and VAT reports for freelancers and businesses in Israel, at app.slate.co.il. Using the service constitutes agreement to these terms and to the privacy policy.

2. User account

Signup is done using an email address (one-time code) or a Google account. You are responsible for keeping access to your account secure and for the accuracy of the details you enter - including business details, customer details, and the documents you produce through the service. An account is intended for use by the business that registered it; it may not be transferred or made accessible to anyone not authorized on your behalf.

3. Subscriptions and payment

The service is offered in several plans, including a limited free plan. Prices are shown on the pricing page before VAT. Upgrading, changing, or canceling a paid plan can be done at any time through account settings; cancellation stops future billing from the end of the current billing period, and does not delete documents already issued. Payments are processed through a secure external payment provider - your credit card details are not stored by us.

4. Responsibility for content and documents

You are solely responsible for the accuracy of the data you enter - business details, customer details, amounts, and tax classification. Slate provides the tools to issue technically valid documents (sequential numbering, digital signing, compliance with Tax Authority rules), but is not responsible for the accuracy of the business data you enter into them, and is not a substitute for professional tax or accounting advice.

5. AI-based features

AI-based features (receipt recognition, the "ask your books" assistant, drafting documents from plain language) always produce asuggestion only - a pre-filled form or draft text that requires explicit human approval before saving or sending. No AI action writes directly to a fiscal document, expense, or customer message without your approval. The responsibility for reviewing a draft's accuracy before approving it is yours.

6. Issued fiscal documents

A document that has been issued and marked as "issued" is a permanent record under law, and cannot be edited or deleted - including by the user themselves. Correction is done only through a credit note. Such documents are retained per the legal retention requirement (7 years), even after the account is closed.

7. Service availability

We work toward high availability of the service, but do not guarantee continuous, uninterrupted availability. Planned maintenance will be carried out, where possible, during hours of low usage. Issued documents remain stored and backed up even during a temporary availability issue.

8. Prohibited use

The service may not be used to issue false or fictitious documents, to infringe a third party's rights, to attempt access to another account's data, or for any act contrary to law. Such use will lead to account suspension, subject to the obligation to retain documents already issued.

9. Termination of service

You may cancel your account at any time. Closing an account does not delete fiscal documents already issued, per the legal retention requirement, and you may export your data (including an Open Format file) before closing.

10. Governing law

These terms are governed by Israeli law, and the competent courts of Israel have exclusive jurisdiction.

11. Changes to these terms

We will update these terms from time to time. The current version will be published on this page with the update date, and a material change will be brought to your attention.

12. Contact

For questions: get in touch.