Digital marketing

How customers find a business through Google and AI assistants, and what on the website makes them stay or leave.

A customer looking for a professional today often starts with a question to ChatGPT or with the answer Google writes at the top of the results page, and only then reaches a website. That recommendation is built from the site, the reviews and the places the business is mentioned elsewhere. After the click, the site itself decides whether the visitor calls or goes back to the list. The guides here cover both stages, and the work a small business owner can do alone, without an agency or an ad budget.

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